Computer problems are often very complex and confusing. Our Computer Technicians will answer your questions in a professional manner but in words that are easy for a "non-geek" to understand.
All of our online Computer Geeks have passed our rigorous screening process, have years of experience in their areas of expertise in the computer field and they have been carefully selected to be part of our network based on their demonstrated technical skills. Our professionals will answer your question(s) or, if they are not appropriate for this online forum, they will refer you to the proper professional, which will save you time and money!
My Website Computer Geeks is designed to help people, who do not want to carry their computer to a computer store or who can't afford to have a Computer Technician come to their house, to solve their computer problems.
My Website Computer Geeks will allow you to communicate, via e-mail, to our certified Computer Technicians, on a one-on-one basis, from the comforts of your own home. Now, you will get the answers you need much easier and usually faster and for less money. You can avoid the need for a baby-sitter every time you need some advice.
If you need advice on: Anti-virus protection, Firewalls, Upgrading equipment, Selecting the right printer, any of the subjects listed on the left side of the page or any computer related question, you can get help here.
Responses from our Computer Technicians are often sent to you the same day but they may take longer during unusually busy times. Our Computer Technicians will always accept the oldest question first in the queue and they will not accept another question until they have thoroughly answered your question and they have sent their answer to you.
There are two options, both of which are explained below.
Our Internet safe website allows you to submit a question to our certified Computer Technicians and to receive a direct response - via email - in less time than it takes to make and drive to an appointment the traditional way. You can submit your question(s) to our Computer Technicians and your question(s) will be sent immediately and they will receive priority attention. Our Computer Technicians will review your question and respond directly to you - usually during the same day.1
All answers are given by independent contractors and they are responsible for their answers.
Service Price: $25 per submission
Our “Geeks” have the technology to fix your computer’s problems “remotely”, over the internet, while you watch it happening! With a tiny bit of help from you to get things started, they will “take over” your computer and make all of the necessary changes to fix all of your problems. Since problems can range from simple to very complex, the fees charged are as follows:
Service Price: 1st hour: $40.003 (Our “Geeks” take great pride in the fact that they can fix 95% of any problem within one hour – even multiple problems.)
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Submit your credit-card payment though our secure payment center by clicking the payment button - shown below. |
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Complete the "Question Form" on the next page and submit your |
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Option 1: Our Computer Technicians will review your question and respond to
you via email. 2 |
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1Time of day and case load permitting |
Your privacy and security are two of our highest concerns. Our staff are the only people who will ever see your information. We use PayPal because they are the most secure web based payment plan available.
Option 1: Pay Per EmailClick the blue *Option 1* image above and submit your credit card or PayPal information. The next screen will provide a place to ask your question(s). |
Option 2 : Remote SupportClick the blue *Option 2* image above and submit your credit card or PayPal information. The next screen will provide a place for you to send your contact information. |